Updated 31st August 2019
1. Information Collected through the Service
A. Information You Directly and Voluntarily Provide to Us
If you are a visitor to the Service, we may collect information that you provide to us when you communicate with any of our departments such as customer service or technical services. You may also choose to provide your name and email address to us if you would like to receive additional information about the Service and the products and services that onPodio offers. If you sign up to become a registered user of the Service, you will be required to provide certain information as part of the registration process. This information will include your first and last name, and email address. We will also collect information about you at other points on our Services that state that your information is being collected, including without limitation, when you elect to participate in a sweepstakes, contest, or giveaway offered on our Services.
B. Information Automatically Collected Through the Service
We may automatically collect information about you when you use the Service. For example, if you access the Service through a computer, we will automatically collect information such as your browser type and version, computer and connection information, IP address and standard web log information. We may automatically collect information from you when you use the Service using “cookies” and other similar technologies, such as web beacons. Cookies are small amounts of data that are stored within your computer’s Internet browser and that are accessed and recorded by the websites that you visit so that they can recognize the same browser navigating online at a later time.
Information that may be collected by cookies when you use the Service may include, without limitation:
- the pages you visit within the Service;
- the date and time of your visit to the Service;
- the amount of time you spend using the Service;
- the Internet Protocol (IP) address used to connect your computer to the Internet; and/or
- your computer and connection information such as your browser type and version, operating system and platform.
You can set your browser to reject cookies or to notify you when you are sent a cookie. However, if you disable cookies you may not be able to log in to the Service or to use certain features of the Service. To find out more about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
C. Information Collected by Third Parties through Third Party Links and Content
D. Information Collected by Third Party Analytics Services
E. Information You Share on Third Party Websites or through Social Media Services
The Service may include links to third party websites and social media services where you will be able to post comments, stories, reviews or other information. Your use of these third party websites and social media services may result in the collection or sharing of information about you by these third party websites and social media services. We encourage you to review the privacy policies and settings on the third party websites and social media services with which you interact to make sure you understand the information that may be collected, used, and shared by those third party websites and social media services.
F. Information Collected from Third Party Companies
We may receive information about you from third party companies with whom we enter into a business relationship. We may add this information to the other information we have collected about you.
2. How We Use the Information & Data Retention
We use the information we gather through the Service to help us better understand how the Service and our products and services are being used. By identifying patterns and trends in usage, we are able to better design the Service and our products and services to improve your experience. We may also use this information to contact and communicate with you and to respond to your communications and requests. If you have provided your email address to us, we may email you about products, services, and promotional campaigns that we believe may be of interest to you. If you wish to opt-out of receiving these emails from us, please follow the instructions contained in each email you receive from us which will allow you to opt-out of receiving further email marketing communications from us. We may also use your information in other ways which we identify at the time you provide your information to us.
How long we retain your Personal Data depends on the type of data and the purpose for which we process the data. We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law.
Zoom Integration - If you link your Zoom account, you may request to unlink your account and we will delete the associated data.
3. Online Advertising; Tracking
onPodio and third party businesses may use the information collected through the Service using cookies, web beacons, and other similar technologies to help manage online advertising programs. This information may enable us, as well as third-party advertising services and other third-party businesses to track the actions of users online over time and across different web sites or platforms to measure statistics relating to marketing efforts, and to deliver electronic advertisements that may be more relevant to individual consumers and that will improve the consumer experience. For information about how tracking works for online advertising purposes, and what happens when you elect a do-not-track option, visit aboutads.info. In addition, some third party businesses may provide a mechanism to opt-out of their technology. For more information about the opt-out process, you may visit the Network Advertising Initiative website, available at: networkadvertising.org.
Do Not Track: Your browser may allow you to adjust your browser settings so that “do not track” requests are sent to the websites that you visit. However, onPodio will not disable tracking technology that may be active on the Service in response to any “do not track” requests that we receive from your browser.
4. How We Share Your Information with Third Parties.
onPodio shares your information with third parties in some circumstances as follows:
A. Employees, Third-Party Processors and Third-Party Service Providers
We will disclose your information to our employees, contractors, affiliates, distributors, dealers, vendors and suppliers (“Service Providers”) who provide certain services to us or on our behalf, such as operating and supporting the Service, analyzing data, or performing marketing or consulting services.
B. Response to Subpoenas or Court Orders or to Protect Rights and to Comply with Our Policies
To the extent permitted by law, we will disclose your information to government authorities or third parties if: (i) required to do so by law, or in response to a subpoena or court order; (ii) we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, to protect the property, safety or other rights of us or other users, third parties or the public at large; or (iii) we believe that you have abused the Service by using it to attack other systems or to gain unauthorized access to any other system, to engage in spamming or otherwise to violate applicable laws. You should be aware that, following disclosure to any third party, your information may be accessible by others to the extent permitted or required by applicable law.
C. Business Transfers; Bankruptcy
D. Aggregate Information
We may share information relating to users of the Service with affiliated or unaffiliated third parties on an anonymous, aggregate basis. While this information will not identify you personally, in some instances these third parties may be able to combine this aggregate information with other data they have about you, or that they receive from third parties, in a manner that allows them to identify you personally.
E. Our Affiliates
We may share some or all of your information with our parent company, subsidiaries and corporate affiliates, joint venturers, or other companies under common control with us. If you opt-in to receive marketing communications from third parties, we may permit these entities to use your information for their own marketing purposes. If you would like us to stop providing your information to our affiliates for their own marketing purposes, you may opt-out by emailing us at email@example.com.
F. Disclosure to Third Party Companies Involved in Promotions
5. Children Under Age 13
The Service is not intended for children under age 13, or for anyone under age 18 or the applicable age of majority without involvement of a parent or guardian. We do not knowingly collect or distribute personal information from or about children under the age of 13. If you believe that we may have any personally identifiable information about a child under 13, please contact us at firstname.lastname@example.org.
We implement a number of technical and organizational security measures designed to protect personal information in our control. Please be aware that risk is inherent in Internet technologies. As a result, onPodio cannot guarantee or warrant the security of any information you transmit on or through the Service and you do so at your own risk.
8. Use of Information Outside Your Country of Residence
9. Accessing, Changing and Managing Your Information
You may request changes to the user information you have provided to us by contacting us at email@example.com. Following receipt of a request from you, we will use commercially reasonable efforts to honor your request. We may retain an archived copy of your information as required by law or for legitimate business purposes.
10. Special Information for California Residents
Under California Civil Code sections 1798.83-1798.84, also known as the “Shine the Light Law,” any users of the Service who are California residents are entitled to request and receive once a year, free of charge, a notice from us describing what categories of personal customer information (if any) we shared with third parties, including our corporate affiliates, for their direct marketing purposes during the preceding calendar year. If applicable, the notice will identify the categories of information that we shared, and the names and addresses of the third parties and affiliates with which we shared your information. If you are a California resident and would like to request a copy of this notice, please submit a written request to the following address: 149 New Montgomery Street, San Francisco, CA 94105 or by email at firstname.lastname@example.org. In your request, please specify that you want a “California Privacy Rights Notice.” Please allow at least thirty (30) days for a response.
11. How to Contact Us